Privacy Policy

Information Collection and Use

A few sections of this web site contain areas where visitors can provide personally identifiable information to the Vermont Department of Tourism (VDTM). Such information is stored and used to track activity on this web site. VDTM also will use this information to contact you when you request information about Vermont.


VDTM's Website uses cookies (small pieces of information stored by a browser on your computer or mobile phone)) for several reasons: to authenticate those using the Itinerary Planner; to gather statistical information; and to personalize information for visitors on the website using customer preferences as well as a visitor’s location. In this way we can improve our site and our advertisements by recognizing our return visitors and follow what pages they access, as well as to monitor how effective our advertisements are at inspiring you to visit Vermont. VDTM does not correlate that information with individual users, but rather just tracks user patterns in general. VDTM does this in order to study the usefulness of the content to our visitors and to see if the navigational structure is helpful in getting you to the information you seek. If you wish to opt out of cookies that allow us to serve our advertisements while you are in Vermont, and collect aggregate information on arrivals, click here.

Requests for Travel Packets

Physical mailing addresses (Street or PO Box) entered by visitors requesting our seasonal Travel Packet are provided to VDTM's tourism related partners for follow-up when someone elects to "receive additional planning information" on our request form. Unless required by law, VDTM will not distribute visitor's e-mail addresses or telephone numbers to any outside marketing services or organizations. A VDTM representative may contact you as part of VDTM's on-going customer service evaluation; or, when you have expressed an interest in a particular service offered by VDTM; or, if you have asked to receive updated information about Vermont in VDTM's E-newsletter. A VDTM representative may also contact you via email with announcements regarding new features on this Website or special events that match your interests. All VDTM E-messages offer an address to opt out of any further mailings.

The Vermont Itinerary Planner

The information collected is used to provide our visitors with this service. Information on interests, preferences, etc. is used to assure that they see the information that is relevant and useful to them. Email addresses are collected to confirm the identity of the person registering and to supply password reminders. VermontVacation.com may use these addresses to send out updates as new features are added to the itinerary planner or other areas of the site. We will not sell nor supply this information to other parties. Mailing may be send by VermontVacation.com in partnership with other relevant businesses such as the Vermont Ski Areas to provide relevant information on visiting Vermont.

Public Access to Information

Please note that all information collected by this web site, and other State of Vermont web sites, is subject to the statutory provisions related to public access to information. See 1 V.S.A. §§ 315-320.


The State of Vermont, VDTM, and any of its officers or employees do not warrant the accuracy, reliability, or timeliness of any information published on this web site, do not endorse any products or services linked to or from this web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability or timeliness of such information, or losses caused by or related to such products or services. Portions of the information contained in this web site may not be correct or current. Any person or entity that relies on any information obtained from this web site does so at his or her own risk.

Contact Us

If you feel that the terms of this Privacy Statement have not been followed, or have any questions or concerns, please contact VDTM at (802) 828-3237 or by filling out this contact us form.